Returns & Exchanges at Shagun
We want you to love your Shagun fashion pieces, but if you are not completely satisfied, we offer a hassle-free return policy within 15 days of delivery. Please ensure all items are unworn, unwashed, and retain their original tags and packaging to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack the Items
Securely place the items in their original packaging, ensuring all original tags and invoices are included inside the parcel.
Schedule a Pickup
Once your request is approved, we will arrange a complimentary doorstep pickup within 24-48 hours through our logistics partner.
Quality Check and Refund
After our warehouse team verifies the condition of the returned products, your refund will be processed to your original payment method within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing